Apple launches a new page, introducing how to turn off the activation lock function

Apple launched a new support page today, introducing users to the steps of turning off the activation lock function.

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Apple launches a new page
Apple launches a new page

How to bypass activation lock on iPhone, iPad, Mac, Apple Watch

  • If you don’t remember your Apple ID email, you can find it here
  • If you don’t remember your Apple ID password, reset your password here
  • If you can’t remember the security problem of resetting your Apple ID password, please call 800-APL-CARE (800-275-2273) or contact to see if there are other ways to recover your account
  • If you are in the United States, there is a new activation lock web tool at the bottom of the landing page with the option “Start activation lock support request”. The following are the conditions:

1. You must be the owner of the device-proof of ownership documents are required. Proof of ownership must include the product serial number, IMEI, or MEID.

2. The data on the device will be deleted-if you agree to unlock the activation lock on your device, all files and data stored on the device will be permanently erased. Please note that restoring your device from a local backup will re-enable the activation lock.

3. We cannot unlock the managed device-if your device belongs to a business or educational institution, please contact your IT department or manager. We also do not accept bulk requests.

4. Your device cannot be in lost mode.

  • In countries and regions where there is no new activation lock, you need to bring the proof of purchase to the Apple Store to request help to remove the activation lock, but the device data will be erased in the process.

Activation lock can make it difficult for others to use or sell iPhone, iPod touch, iPad, Mac, or Apple Watch, and can help users ensure their equipment and information security in the event of loss or theft.

It is reported that users can use the MDM solution to enable activation lock on iOS and iPadOS devices in “Apple Campus Educational Management” or “Apple Business Management” at any time. Users cannot deactivate it, nor do they need to enable “Find” on their devices.


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