Apple MacBook user sued Apple Butterfly keyboard case to obtain class action certification

Apple users who are dissatisfied with the butterfly keyboard used in MacBook models since 2015 will be able to continue to file a lawsuit against the Cupertino company because the judge responsible for overseeing the case has granted it class-action status. This lawsuit covers the purchase of MacBook users with butterfly keyboards in California, New York, Florida, Illinois, New Jersey, Washington and Michigan.

Judge Edward Davila certified the case on March 8. The lawsuit covers users who bought a MacBook between 2015 and 2017, a MacBook Pro between 2016 and 2019, or a MacBook Air between 2018 and 2019.

This lawsuit was first filed in 2018, accusing Apple of concealing the fact that the keyboards of its 2015 and later MacBook models are prone to failure. Apple has launched a repair plan for all Macs equipped with butterfly keyboards, but the prosecutor believes that the repair plan does not have an effective repair feature because the replaced keyboard also uses a butterfly device and may fail again.

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Apple tried to get the lawsuit dismissed in 2019 but failed. At the time, the judge said that Apple had to face claims that the maintenance plan was inadequate, or compensate users for the maintenance costs.

Apple’s butterfly keyboard was first introduced in 2015 and it was a huge failure. There are countless complaints from users of MacBook, MacBook Pro and MacBook Air. The keyboard will be broken, and there will be problems with stuck and repeated keys, and there are also problems with completely unresponsive keys. The cause of the problem is the accumulation of dust and other things around the switch. Small particles.

Apple has repeatedly tried to modify the butterfly keyboard to make it more durable and launched a repair plan for MacBook users with keyboard problems, but finally starting with the 16-inch MacBook Pro launched in 2019, Apple replaced the butterfly keyboard with a scissor-switch keyboard.

The butterfly keyboard is no longer used in any Mac product in the Apple product line, but there are still many people who are trapped in the MacBook produced from 2015 to 2019, and the keyboard is prone to failure.

The plaintiff accused Apple of violating multiple laws in the seven states, including California’s Unfair Competition Act, Florida’s Deceptive and Unfair Trade Practices Act, and Michigan’s Consumer Protection Act. They do not currently require certification across the country, but the law firm behind the lawsuit has invited any American buyers of affected MacBooks to complete the investigation.

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