In 2019, some users who bought the 2016 and 2017 MacBook Pro models began to notice a strange “stage lighting” phenomenon on the screen. This strange phenomenon is caused by an It is caused by fragile flexible cables that will wear out as the computer is repeatedly turned on and off.
Today, two years later, a judge who is presiding over a group of consumers accusing Apple of knowingly guilty of selling defective laptops said that despite the defects, Apple can notice the problem through pre-release testing.
According to a paid report by Law360, U.S. District Court Judge Edward Davila stood on the side of the plaintiff and agreed that the test conducted before the release of the laptop would definitely inform Apple engineers of the problem. Therefore, the company knowingly sold defective laptops.
Judge Edward Davila determined that consumers claimed that Apple conducted intensive tests before the release. These tests were conducted by a team of “reliability engineers” who conducted stress tests and other procedures that would remind Apple. Attention to the defects behind the display failure, fully shows that Apple is aware of the so-called defects.
“The court believes that the allegations of pre-release testing, combined with the allegations of a large number of user complaints, are sufficient to show that Apple has an exclusive understanding of the so-called flaws.” The judge wrote in his opinion.
The plaintiff, Mahan Taleshpour, represents a larger consumer group. He said that Apple “continues to deny that its display cables have been defective” and further stated that Apple tried to cover up any evidence of the “cable door.”
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According to Talehspour, Apple deliberately deleted posts on its Apple Support Community Forum, and Talehspour accused Apple of deleting comments outlining the “cable door” and surrounding display issues. The judge said that if the allegations are true, this will serve as further evidence that Apple is aware of the issue.
If Apple deletes comments from consumers complaining about defective display screens on its website, it shows that Apple’s understanding of the so-called defects is better than that of the plaintiff or potential class members.
Apple countered that Talehspour bought his MacBook Pro in 2017 and used it for more than three years before filing the case without any problems. Apple also stated that the accusation is based on false assumptions rather than hard facts.
Specifically, Apple said that it is not accurate to say that it believes that testing before the device will alert them to this issue is not accurate. The lawyer, in this case, Alexander Wheeler, stated that the plaintiffs were “naturally pleased” with the judge’s current position on this issue and their decision to allow the case to proceed. Wheeler went on to state the specific situation of the “cable door”.
“When consumers open and close laptops, those slender cables stretch and wear out,” Wheeler said. “As these thin wires are torn, the laptop displays the screen – which Apple calls it’ The best Mac display ever’ – it didn’t work well before the life expectancy of an expensive Apple laptop.” With the release of the MacBook Pro in 2018, Apple has solved this problem by adding a longer, stronger-looking flexible cable to the display, reducing the possibility of wear.
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