Apple was filed in a class-action lawsuit in New York. The plaintiff claimed that Apple made false statements about the waterproof capability of the iPhone in its marketing. Like many smartphone manufacturers, Apple has provided a certain degree of water resistance in its iPhone series, and the claimed level of water resistance has continued to increase in recent years. However, a lawsuit filed in the U.S. District Court for the Southern District of New York on Saturday claimed that Apple had exaggerated the water-resistance of its hardware.
The 13-page document is listed as a “class action complaint”, Antoinette Smith is listed as the plaintiff, “on behalf of all others in similar situations”, the document aimed at Apple’s description of the iPhone’s water resistance. For example, iPhone 7 is advertised as having IP67 water resistance and can last up to 30 minutes in 1 meter of water. For iPhone 11 Pro and Pro Max, Apple will mark it as IP68 rating, which can last 30 minutes in 4 meters of water. iPhone 12 is more waterproof and can last for half an hour in 6 meters of water.
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However, the lawsuit pointed out that these certifications are based on static and pure water testing in a laboratory, which is different from swimming pools or seawater. This means that consumers standing in a swimming pool or seaside whose equipment is splashed or temporarily immersed in water will be denied coverage because the water contains chlorine or salt. In addition, Apple’s warranty does not cover damage caused by liquids.
The lawsuit alleges that its class includes all iPhone buyers residing in New York State and that Apple is suspected of violating the consumer protection regulations of New York’s General Commercial Law. While requesting a jury trial, the request for relief in the lawsuit requires preliminary and injunctive relief by forcing Apple to correct its marketing, injunctive relief for the return of collective deposits, monetary compensation, the costs and expenses of lawyers and experts, and Any other relief approved by the court.
This is not the first time that Apple’s waterproof statement has been criticized. In November 2020, the Italian Antimonopoly Agency fined Apple 10 million euros (12 million U.S. dollars) on the grounds that Apple misled consumers by exaggerating waterproof performance, but refused to provide a warranty for liquid damage.
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