In recent years, reports of screen failures of mobile phones under normal use have repeatedly appeared. But for users who spend $1,000 to buy flagship devices, the maintenance cost of replacing the display panel is obviously difficult to accept. For example, recently, some users of Samsung Galaxy S20 series smartphones complained about the Internet that their devices had suddenly broken screens.
Although some people left a message saying that they could try to restart into safe mode and reset the phone, many people responded that they still misunderstood. Of course, this is not the first time we have seen Samsung being slammed by consumers on the quality of mobile phone screens. Because the early models of Galaxy S20 FE were also revealed to touch screen problems.
Regrettably, the problem that occurred on the Galaxy S20 model this time does not seem to be resolved by a simple software repair. Android Police quoted multiple reports that many users said that the screen of their Galaxy S20 smartphone suddenly broke down, and Mabsen even shared a video on YouTube.
Judging from the news summarized in the comment area, the Galaxy S20+ and S20 Ultra have the highest failure rates. Almost everyone encounters a few scan lines first, and then becomes worse over time until finally, it becomes a pale or green screen.
When the screen makes the phone completely unusable, it seems that these hapless owners can only be rescued by replacing the display panel. Embarrassingly, because the Galaxy S20 was released in the first quarter of 2020, many early adopters have passed the one-year official warranty. As for whether Samsung can provide a satisfactory after-sales care policy, it is currently unknown.
