Sony’s PS4 game console released a version 9.00 firmware update on September 15 with a size of 490MB, which fixed some minor issues. However, many overseas users reported on the Reddit forum that there was a problem with their host after the update was completed, and the system was running very slowly and could not access the PSN network.
The #PS4 9.00 System Software Update is also released today. You can download and install from this link: https://t.co/XgEYHBA3wH pic.twitter.com/v71TCaBHAr
— Ask PlayStation UK (@AskPS_UK) September 15, 2021
Some users said that after the update was completed, some games were slow to load or even unplayable. Not only that but there are also individual users who claim that the game console becomes bricked after the update is completed and cannot start normally.
Hi! Sorry we missed your message. We’re open 10:30 – 7pm BST. If you are having issues with updating your system software, please use our Fix & Replace site here for assistance with this: https://t.co/dGHFXC5wL9
— Ask PlayStation UK (@AskPS_UK) September 16, 2021
It is understood that the Sony PS4, PS4 Slim, and PS4 Pro models have reported problems. For those PS4s that have become bricks, users said that the console will magically get better after being left for 1-2 days and can be turned on.
Some Reddit users speculate that the cause of the problem may be bad sectors or bad sectors on the hard drive. The reason is that this generation of game consoles is equipped with a fragile 2.5-inch mechanical hard drive, compared to a solid-state drive. It is very easy to cause data loss over time.
The official customer service of Sony PlayStation UK responded to the problems encountered by some users on Twitter and said that they can contact after-sales service to solve them. As of now, the official has not announced the cause of the problem.
