According to the latest report, while launching the new iPhone 13 model, Apple also launched an updated version of MagSafe Wallet with Find My built-in. The new MagSafe Wallet is designed to make it easier to find when it slips from the iPhone or falls out of the pocket, but some users of the new MagSafe Wallet cannot connect to Find My.
According to information on Reddit, affected users are connecting MagSafe Wallet to iPhone were unable to obtain the appropriate Find My pop-up window when. This problem seems to particularly affect the iPhone 13 models, but there are also some complaints from iPhone 12 users.
As demonstrated in the practical video below, MagSafe Wallet should automatically connect to Find My when connecting to the iPhone, but it does not work at all for some people. Some users in Apple the guidance of the technical support department deleted network settings and achieved success with this method, but others said that this method did not work.
Reddit user EndlessApology was told by Apple’s technical support department to take more drastic measures, putting his iPhone into device firmware update (DFU) mode to reinstall the operating system with Mac. For most Reddit users who try to solve this problem, the DFU mode is basically successful, but it is a huge trouble for a simple accessory should not be a necessary pairing process. Apple is aware of this problem, so there may be a fix in a future update.
Currently, users who want MagSafe to work immediately should try to reset the network settings option, and if it is not successful, use the DFU method to reinstall iOS 15.