Diablo 2: Resurrected disconnection problem can not be solved, players want to refund but Blizzard refused

According to the latest report, Diablo 2: Resurrected frequently experienced server outages and authentication problems in the days after its release. Such problems have continued to occur frequently in the past week. Has not been resolved. Many players asked Blizzard for refunds, but they were rejected by Blizzard.

Many foreign players use the hashtag #RefundD2R (Refund D2R) on Twitter to initiate discussions and put pressure on Blizzard. Blizzard said that the main cause of the problem may be a malfunction of the game authentication server. Blizzard has been updating and repairing with high frequency, showing very hard work. But the problem has lasted for nearly a week, and Blizzard’s maintenance work seems to have only temporarily eased the problem.

More and more players have expressed their willingness to refund. A player requesting a refund received a response from Blizzard. Blizzard apologized to him and rejected his request for a refund on the grounds that the game has been played for a long time before the server problem occurred.

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Someone said: It’s been six days, are you still investigating? Others said that if this continues, more players will only be lost. In the latest article on the official forum, Blizzard explained that the recurring server problems in Diablo 2: Resurrected are actually the fault of the old code. In order to alleviate the pressure on the server, Blizzard will create a login queue to limit the rapid creation and joining of games.

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