If your newly installed Windows 11 operating system cannot get cumulative updates and other patches, it is likely that there is a bug in the software configuration of the Windows Update service component. In order to fix this problem, Microsoft has pushed the first reliability update to Windows 11 devices. But the patch number KB4023057 was actually pushed to the Windows 10 platform earlier.
In the official announcement, Microsoft described KB4023057 as a Windows Update service component update, covering reliability updates and other improvements for all supported Windows versions (1908/2004/21H1 and later). On October 27th, Microsoft compiled the same update for the Windows 11 operating system, which contained content for resolving failures in the Windows Update update process.
After actual testing, Windows Latest found that if the Windows 11 device has a problem that prevents the update from downloading, the update can help users reset certain registry keys.
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The following are the main contents of the KB4023057 reliability update:
- If the Windows troubleshooter detects a problem, it will try to reset the network settings.
- The patch will clean up any registry entries that may prevent Windows Update from getting.
- You can repair damaged Windows update components, or try to re-enable disabled components/services.
- If the storage space of the device is insufficient, the system will also compress some files in the user profile directory to help free up disk space and smoothly install important updates.
- Microsoft will also try to reset the Windows update database and fix the problem that prevents devices from getting Windows 11 updates. In some cases, the update history in the control panel will be cleared.
Finally, the KB4023057 reliability update for the Windows 11 operating system is being rolled out in phases, and it will be automatically installed on devices with related issues.
How to get this update
| Release Channel | Available | Next Step |
| Windows Update and Microsoft Update | Yes | None. This update will be downloaded and installed automatically from Windows Update.
It is also offered directly to Windows Update Client for some devices that have not installed the most recent updates. |
| Microsoft Update Catalog | Yes | To get the standalone package for this update, go to the Microsoft Update Catalog website.
Important The update that is available from the Microsoft Update Catalog applies only to all editions of Windows 10, version 1507, 1511, 1607, 1703, 1709, and 1803. |
| Windows Server Update Services (WSUS) | No | See the other options.
Note This update is currently not needed on devices that are administered through Windows Server Update Services. |
Note: Only builds of Windows 10, versions 1507, 1511, 1607, 1703, 1709, 1803, 1809, 1903, 1909, 2004, 20H2, 21H1, and Windows 11 (original release) require this update.