Let’s go back to talking about the complaints of many users against Samsung, accused of voluntarily limiting the performance of their smartphones during gaming sessions: Samsung itself has faced these complaints, announcing the future release of a software update that will fix the problem of throttling voluntary.
In a statement to The Verge, Samsung spokesperson Kelly Yeo said:
We appreciate the feedback we receive on our products and, after careful consideration, we plan to release a software update soon, so that users can check the performance while running the game apps.
Limited performance not just on games
GOS is a service pre-installed on the new smartphones of the Galaxy S22 series from Samsung (but also on the other smartphones of the manufacturer); officially, its purpose is to optimize CPU and GPU performance in order to avoid overheating during the most demanding gaming sessions.
However, it does not seem that its services are limited to games: in fact, there are approximately 10,000 applications on which the GOS service (Game Optimization Service) of Samsung would act, limiting performance; these include, for example, social services such as Instagram and TikTok.
There are videos circulating online that clearly show this phenomenon in action on the Galaxy S22. It seems curious that the benchmark apps are not involved in the limitations (who knows why …) and therefore, in practice, they may not reflect the real performance of the smartphone.
The Samsung spokesperson, in the continuation of the chat with The Verge also spoke of the GOS, without however commenting on the exemption granted to the benchmark apps, and denying the limitations on other apps other than games:
Our priority is to provide the best mobile experience for consumers. The Game Optimization Service (GOS) was designed to help games achieve great performance by managing the device’s temperature effectively. GOS does not manage the performance of non-gaming apps.
An exact timing has not been provided for the release of the update with which Samsung will offer users the ability to prioritize game-related processes in order to improve performance and make gaming sessions more enjoyable. However, we expect the company to move quickly, making further clarity and, perhaps, stopping to implement such policies.