Bandai Namco says the team is “actively working” on troubleshooting Dark Souls servers. The information comes from an email from the company’s support team.
The whole thing was shared on Reddit by a user. The email reads, in translation: “Thank you for contacting us and for your interest in the games. I am contacting you to answer your question regarding when the Dark Souls PC servers will come back online. I am happy to confirm that the developers are working. actively resolving the issue and will reactivate the Dark Souls PC servers as soon as possible. For the moment, we have no estimated date for the completion of the work, but I encourage you to follow our social media to stay up to date on the latest news. Sorry for any inconvenience caused and we thank you for your understanding. If you have any additional questions, our department remains at your disposal. “
Of course, this response could be an automatic message and “actively at work” is not a confirmation that the Dark Souls server problem is a priority for the company. It is also confirmed that there is no date, not even a generic one, that can indicate when it will be possible to return to play online on a PC.
The servers have been offline for about 100 days. Let’s hope the number doesn’t increase too much.