The Samsung Galaxy S22 range may suffer from a widespread problem of a sudden loss of data connectivity. The confirmation comes from a large number of reports from Italian users registered with the Samsung Community.
The reports have been going on for months but, for the moment, there have not yet been answers from Samsung on the matter and the various software updates have not yet solved the problem. Here are all the details on the problem reported directly by users.
Samsung Galaxy S22: The entire range suffers from sudden data loss, confirmation comes directly from users
To report the “case” of the sudden loss of data connectivity for the Samsung Galaxy S22 range to TuttoAndroid.net was the user Angelo Catalano who became a real spokesperson for the Italian community, reporting the widespread problems that various users, owners of a Galaxy S22 smartphone (so S22, S22 Plus or S22 Ultra), have been facing for several months.
According to initial information, based solely on user reports, the Samsung Galaxy S22 seems to be plagued by an unresolved software problem that manifests itself, in particular, in the transition from 4G to 4G+. This step would cause the external IP address to be lost with DNS no longer responding to the ping. The first reports date back to last March.
The problem, however, has never been solved with the various software updates released by Samsung in recent weeks. The most recent reports from Italian users of the Samsung Community, in fact, date back to today. The malfunction (with the sudden loss of connectivity under the data network) is common in practically all user reports.
A user writes ” I sent 5 reports but the problem persists, they promised an update for June 10 that would solve the problem but to date, the only solution is to activate and deactivate the airplane mode “. Comments like this are manifold. The reports on the Samsung Community, in fact, are numerous and many users confirm that they have tried, unsuccessfully, to request the support of official Samsung assistance.
A quick search on the Samsung Community forum shows us dozens and dozens of open discussions on the same topic. Although it is not a general problem, the bug affects a large number of users who are making their voices heard directly on the Samsung home forum. Today we try to echo the problems reported by users who own a smartphone from the Samsung Galaxy S22 range.
We will see if Samsung will give an official answer or not and if, with one of the next updates, it will solve this annoying bug.
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