Although Microsoft provides a variety of tools for Windows 10 major version upgrades, in actual use, many users still encounter the situation that they cannot upgrade the system. According to the Microsoft blog post, Microsoft recently announced that it has fixed a major issue that prevented the system from upgrading to Win10 2004 and 20H2.
According to the description, the reason why users cannot upgrade the system is the driver problem of the Conxant sound card and the fault of the Synaptics touchpad driver. If you force the upgrade, a blue screen will occur during the system update, and then a rollback operation will be triggered forcibly to restore to the old version of Windows.
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Microsoft said that if you have encountered similar problems before, you can now try to update the system to Win10 2004, 20H2 again. Microsoft also said that users can try it two days after the official notice is released to ensure the effect. If you want to update the local system, you can download the system upgrade tool officially provided by Microsoft and follow the prompts.
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