On February 1, according to the “1818 Golden Eye” report, Mr. Hu bought a Tesla Model Y last month, and the transaction price was more than 270,000. As a result, the new car was only driven for a week, and the central control screen was half black.
According to Mr. Hu, under normal circumstances, when the automatic assisted driving function is used, the camera screen around the body will appear on the screen of the car.
But on January 19, when he was waiting for the red light, he found that the right half of the car screen was black after the vehicle turned on automatic assisted driving.
After inspection, it was found that the car chip of the vehicle was broken, the onboard camera could not be used, and his favorite assisted driving function could not be used.
In the end, Tesla after-sales replaced the chip, and the black screen failure of the vehicle disappeared, but his new car broke down and replaced the chip. Mr. Hu hopes to compensate himself.
Mr. Hu hopes that he can get compensation for one year of free charging from Tesla’s supercharging station, which is worth about 4,000 to 5,000 yuan; but Tesla is unwilling to give such compensation, and only provides two maintenance and a side of paint The cost is about 3,000 yuan.
At present, Mr. Hu and Tesla have not reached an agreement on compensation, and the two sides are still negotiating.