A recent Chrome OS update disabled the camera on some users’ Chromebooks, but Google said Thursday that it released a fix to address the issue. Several bug reports found prior to the fix listed different issues; some said the camera “didn’t work at all”, while others said the camera “didn’t focus properly”.
People have also reported issues with a few different updates, at least one going back to Chrome 97. (The current version of Chrome OS is 100). Current reports of camera issues with devices involve at least the following devices:
- Hirogo Chromebook 14
- HP Chromebook x2 11
- Lenovo Duet 5 Chromebook 5
- Lenovo 10e Chromebook
- Google Pixelbook Go
- Acer Chromebook Spin 13
In a Reddit thread about recent camera issues with Lenovo Duet 5 models, a staffer who identified himself as “Alisha” with the “verified Googler” tag resumed Tuesday that the company was working on a fix.
“Our team expects a fix to be available via a software update later this week, albeit unrelated to your device for now. We’ll share an update on this thread once the fix rolls out.” Google then said on its support forums that it had released fixes for these issues in an update. Here’s a guide from Google on how to update your Chromebook: