Apple Watch is often praised for saving people’s lives, whether by detecting abnormal heart rate or accidental falls or even calling emergency services on behalf of the user. The latter is a built-in safety feature of the Apple Watch.
Allow people to quickly dial 911 when they need emergency assistance. This feature must be enabled in the Apple Watch app on the iPhone before it can be used on the Apple Watch. However, this feature also brings some trouble.
Some users in the United States have accidentally dialed 911, mainly during sleep or exercise. The watch will continue to accidentally dial 911, which will make the police and rescue service resources unavailable. For people who may really need help.
It is reported that pressing and holding the side button of the watch for a period of time is enough to trigger a call to 911. Overland Park Police Captain Jim Sartre said, What happened was that when people were sleeping or moving around, they would put Apple Watch into emergency mode. Without knowing it, the watch would actually call 911.
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Then, the dispatcher must call the Apple Watch user back, and they sometimes say that the Apple Watch made the call accidentally. These accidental calls consume the time and resources of the police and rescue services, which could have been used for real emergencies.
One way to prevent accidental 911 calls is to disable this feature. But the emergency help function may be very useful and should continue to be enabled for some users. Another method is to use a protective cover to avoid accidental button touches.
There is a third option, which may reduce accidental 911 calls, which is to place the side button on the side away from the wrist. The direction of the watch can be customized in the iPhone app, and the strap needs to be changed after setting. Apple said that they are not aware of this issue, but the emergency function may be useful in life-threatening situations.
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