On the evening of January 14, League of Legends Mobile officially issued an apology announcement, apologizing for the recent bad experience brought to players in terms of products and activities. The official received a lot of feedback and suggestions, such as the crystal rose event, matching mechanism, game environment, reporting system, etc.
In this regard, the officials have carried out serious sorting and deep reflection. Next, we will make continuous and practical improvements and optimizations in terms of product experience, activity forms, and communication mechanisms, hoping to bring a better gaming experience to players who have long loved and supported League of Legends Mobile.
The official promise to make rectifications, for example, will be optimized for national server game activities and skin sales forms, and it has also decided to bring players a wealth of welfare activities during the Spring Festival, including free heroes, New Year’s red envelopes, cash red envelopes, and hero companion gifts, etc. More than ten wonderful projects.
The following is the full text of the official response:
Dear Summoners:
Hello everyone, thank you very much for your continued support of “League of Legends Mobile Games”.
First of all, we would like to express our sincere apologies for the bad experience we have brought with Summoners recently in terms of products and activities.
We have received a lot of feedback and suggestions, such as the crystal rose event, matching mechanism, game environment, reporting system, etc. We have carefully sorted out and deeply reflected on this. Next, we will make continuous and practical improvements and optimizations in terms of product experience, activity forms, and communication mechanisms, hoping to bring a better gaming experience to players who have long loved and supported “League of Legends Mobile Games”.
In the three months since the national server of “League of Legends Mobile Games” went online without deleting files, players in the national server have given us huge trust and support. In the future, we will optimize and adjust the game activities and skin sales in the national server. , and also decided to bring a wealth of welfare activities to the summoners during the Spring Festival to give back to the players who support us, including more than ten exciting projects such as free gifts for new heroes Seti & Youmi, New Year’s red envelope rain, cash red envelopes, and hero companion gifts. , I hope the summoners can spend a happy Spring Festival holiday, more details will be shared with you in the Chinese New Year video.
In the future, we will continue to improve the long-term player communication mechanism and will communicate with you periodically to discuss the progress of product experience optimization. Regarding everyone’s suggestions, in addition to the online solicitation, we are also planning to prepare “player face-to-face” activities in different cities. Players will be invited to interact with the official team offline together to better listen to everyone’s voices.
We will work together with Riot’s friends to promote improvement plans in all aspects and create a better gaming experience for everyone.
Thanks again to all the summoners for their support and love for “League of Legends Mobile Games”.
K6 Cooperation Department
League of Legends mobile game operation team
January 14, 2022
