Some users reported yesterday that Tesla’s network service is down. Affected by this, functions and applications that require a network connection, such as voice assistant and NetEase Cloud Music, cannot be used.
According to Sina Technology, Tesla customer service responded that it did receive such feedback from some car owners, and the reason is under investigation. It should be the reason for the background system, not the vehicle problem.
Tesla customer service also said that the reason is currently under investigation, and optimization is being carried out step by step. Some vehicles are optimized, and some vehicles will be slower. The specific recovery time is subject to the engineer.
In January this year, Tesla pushed the Year of the Tiger OTA (version number 2022.2.1) upgrade and brought three exclusive entertainment upgrades for mainland Chinese car owners, including NetEase Cloud Music, TeslaMic and KTV, custom vehicle color display, etc., so car owners can also listen to their favorite content in the car.