Presumably, many people who buy electronic products such as mobile phones will choose to buy them on the official website or flagship store in order to avoid product problems. But even if you buy it on the official website, there may be problems with the transportation link.
According to reports, Daniel Carroll, a man from Leeds, West Yorkshire, UK, wanted to buy an iPhone 13 Pro Max as his Christmas gift, but he was really waiting for two packs of chocolates.
According to Carol, he bought the iPhone 13 Pro Max on Apple’s official website on December 2, but since there is no stock, the earliest shipment date is shown on December 17. After waiting for two weeks, Apple finally shipped it and chose DHL for delivery. But to Carol’s disappointment, he didn’t know that there were too many people shopping for Christmas, and the logistics didn’t seem to be very effective.
Carol said that the logistics information in the morning showed that it was being delivered, but then it showed delayed delivery, and then it was updated to show that it would be delivered between 13:45-14:45. But I waited all day, but no logistics staff contacted me.
To this end, Carol contacted the logistics warehouse and decided to pick up his parcel by himself. However, the DHL staff said that if you pick it up, you need to wait until Monday. Carol waited for another two days.
On Monday, Carol finally received the package he had been expecting for 24 miles round trip, but when he returned home, he was dumbfounded and found that the package seemed to have been passive. After opening, there is no iPhone 13 Pro Max, but two packs of Oreo white chocolate bars and a pile of toilet paper.
Carol did not expect that he had waited so long but waited for this result and lodged a complaint with DHL. A DHL spokesperson also said that this case is under investigation and will keep in touch with Carol and will give him a satisfactory answer.